Trust Center
context/fab connects to the systems that run your plant, such as machines, MES and ERP, and builds a shared model of your operations for analytics and AI. That data includes process telemetry, production records and the know-how behind your processes, and it is some of the most sensitive data a manufacturer holds. Here is how we protect it:
- Certified security program. ISO/IEC 27001 certified. SOC 2 Type II is planned.
- Your data stays in the EU. We host on AWS in the EU, and every customer gets a logically separated tenant. Private cloud and on-premise deployments are also available.
- No inbound access to your plant network. Our site connector only opens outbound, encrypted connections. Nothing on the internet can connect to it directly.
- Encrypted in transit and at rest. TLS 1.2+ on all external connections, and AES-256 at rest with keys we manage in AWS KMS.
- Your data only trains your models. If we train or fine-tune a model on your data, only you use it. We never use your data to build models for other customers, and our AI model providers don't train on it.
Tempo Audits
Risk Profile
We have secure, reliable hosting that customers can depend on. We are happy to provide details about our risk mitigation practices and recovery objectives upon request.
Product Security
We pay great attention to enterprise features such as access control and single sign on. We are happy to provide more details about our enterprise features upon request.
Reports
We may provide security-related reports upon request.
Self-Assessments
We are working on our security compliance. We can provide completed questionnaires upon request.
Data Security
We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request.
App Security
We take application security seriously and are putting together a program to monitor internal apps.
AI
We take the usage of AI seriously in our organization and work to ensure security and reliability of the AI.
ESG
We prioritize and take environmental, social, and governance (ESG) considerations seriously in our operations and decision-making processes.
Legal
We take legal matters seriously and we always engage our legal counsel to review all commercial activities. Please contact us if you have any questions.
Data Privacy
Privacy of customer data is top of mind. We follow industry best practices and follow all applicable privacy regulations.
Access Control
Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.
Infrastructure
We take great care to work with best-in-class infrastructure providers that provide secure computing and storage. We are happy to provide more details about our infrastructure upon request.
Endpoint Security
We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.
Network Security
We protect our corporate network against external & internal threats.
Corporate Security
We implement internal measures and practices to maintain a high standard of security.
Security Grades
We are constantly monitoring the security of our website. We will post our grades from public security rating agencies when they become available.
Incident Response
We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request.
Risk Management
We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.
Asset Management
We have strict asset management policies in place to ensure that all assets are accounted for and secure.
BC/DR
We have a business continuity plan in place to ensure that we can continue to operate in the event of a disaster.
Training
We provide security awareness training to all employees to ensure that they are aware of security best practices.
Change Management
We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.
Physical & Environment
We have physical and environmental controls in place to ensure that our data centers are secure and reliable.
Continuous Monitoring
We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.